1968
CIS starts as an agency
Co-operative Insurance Services started as an insurance agency within the Kenya National Federation of Co-operatives (KNFC).
Our story so far
It started in 1968 with a simple idea: ordinary people deserve protection when life goes wrong. Here is how we have grown since.
Milestones
From 1968 to today
1978
Incorporated
Incorporated and licensed as Co-operative Insurance Services Ltd (CIS).
1999
CIC is born
Name changed from CIS to the Cooperative Insurance of Kenya Ltd (CIC).
2010
Preparing to demerge
Name changed to CIC Insurance Group Limited in preparation for the demerger.
2011
Three companies, one Group
Full demerger, forming CIC Life Assurance Limited, CIC General Insurance Limited and CIC Asset Management Limited.
2012
Listed on the NSE
Listed by introduction at the Nairobi Securities Exchange on 19 July 2012.
2013
Regional expansion begins
Entered Southern Sudan and began regional expansion.
2014
CIC Plaza II opens
Opened CIC Plaza II. Corporate bond oversubscribed by 111%. Entered the Malawi and Uganda markets.
2015
One CIC brand
Successful implementation of a unified CIC brand.
2016
CIC Foundation launched
Successful launch of the CIC Foundation. Best Company to Work For, Deloitte. Group Life Company of the Year.
2017
Group Life Company of the Year
AKI Overall Winner, Group Life Company of the Year.
2018
Award-winning again
AKI Overall Winner, Group Life Company of the Year. FiRe Award winner, Insurance category.
2019
50 years of service
Marked 50 years of service. AKI Overall Winner, Group Life Company of the Year. Second runner-up, Insurance Motor Data System. Name changed to Public Listed Company (PLC). The 2014 KES 5 billion…
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Marked 50 years of service. AKI Overall Winner, Group Life Company of the Year. Second runner-up, Insurance Motor Data System. Name changed to Public Listed Company (PLC). The 2014 KES 5 billion corporate bond paid on maturity.
2020
CIC goes cashless
CIC goes cashless, with digital motor certificates. Records and Information Management System launched. Winner, AKI Group Life Company of the Year. Second runner-up, AKI Motor Data System Award. Best…
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CIC goes cashless, with digital motor certificates. Records and Information Management System launched. Winner, AKI Group Life Company of the Year. Second runner-up, AKI Motor Data System Award. Best Automotive Insurer, Automotive Industry Excellence Awards. Best Motor Insurer, Cheki Awards.
2021
Recognised across the industry
2nd runner-up, FIRE Awards (Insurance). Decade of Excellence Insurance Kenya, Global Banking and Finance Awards 2021. Best General Insurance, Best Life Insurance and Best Asset Management Company…
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2nd runner-up, FIRE Awards (Insurance). Decade of Excellence Insurance Kenya, Global Banking and Finance Awards 2021. Best General Insurance, Best Life Insurance and Best Asset Management Company Kenya, International Finance Awards.
2022
CoopCare and Motoring Assist
CIC CoopCare launched for co-operative members. Motoring Assist launched with AA Kenya. Revamped website with regional sites. Ushirika Gardens introduced and the sale of 200 acres of land began.…
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CIC CoopCare launched for co-operative members. Motoring Assist launched with AA Kenya. Revamped website with regional sites. Ushirika Gardens introduced and the sale of 200 acres of land began. Winner, AKI Group Life Company of the Year 2021. Winner, Medical Underwriter of the Year (Group medical). Overall winner, Champion of Governance Award. Winner, Company Secretary of the Year Award. Third runner-up, minimum loss ratio. Third runner-up, Most Improved Company.
2023
Award-winning year
Four AKI Awards: winner for annualised premium, agricultural insurance and domestic package insurance premium volume; second runner-up for Group Life best loss ratio. Eight Think Business Awards,…
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Four AKI Awards: winner for annualised premium, agricultural insurance and domestic package insurance premium volume; second runner-up for Group Life best loss ratio. Eight Think Business Awards, including winner for Life Insurance and Medical Underwriter of the Year, Most Customer-centric Life Underwriter, the Training Award, Best Insurance Product Innovation and Life Claims Settlement.
2024
Easy-Bima launched
Three AKI Awards: winner for highest growth in number of policies; 1st runner-up for Company of the Year and for Innovation (group life best practice). Nine Think Business Awards. Launched the…
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Three AKI Awards: winner for highest growth in number of policies; 1st runner-up for Company of the Year and for Innovation (group life best practice). Nine Think Business Awards. Launched the Easy-Bima platform. Licensed CIC Microinsurance Limited. Approval to establish CIC Pharmacy Limited. Launched CIC Travel Insurance, Family Medisure and CIC Seniors in South Sudan. Two winning projects at the UNDP and ICMIF Insurance Innovation Challenge Fund.
2025
CIC Pharmacy launched
Launched CIC Pharmacy. Widened our product range in South Sudan (hotel combined policy) and Malawi (Tiwale education policy, Sunga savings policy, Nkuta funeral policy, Malesa investment policy).
2026
One CIC Channels launched
Relaunched our microinsurance business and introduced One CIC Channels, which bring all CIC services together in one app and portal.
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